Digital Factory Consulting SL (hereinafter Hodeia Digital) as responsible for this website, we are committed to processing the information of our users and clients with full guarantees and to comply with national and European requirements that regulate the collection and use of personal data of users .

This website complies with Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and with Royal Decree 1720/2007, of December 21, known as the Development Regulation of the LOPD . It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD), as well as with Law 34/2002, of July 11, of Information Society and Electronic Commerce Services (LSSICE or LSSI).

Data of the Responsible

• Identity: Digital Factory Consulting S.L.
• Public name:  Hodeia Digital
• NIF/CIF: B01969690
• Address: Bilbao-Galdakao road 10, 2-1 48004 Bilbao
• Email: info@hodeia.digital

General conditions of use

These General Conditions regulate the use (including mere access) of the web pages, members of the www.hodeia.digital website, including the content and services made available in them. Any person who accesses the website, www.hodeia.digital (“user“) agrees to be bound by the General Conditions in force at all times on the Hodeia Digital website.

Personal data we collect and how we do it

Read Privacy Policy

Commitments and obligations of the users

The use of the website, for illegal or harmful purposes, or that, in any way, may cause damage or impede the normal functioning of the website is prohibited. Regarding the contents of this website, it is prohibited:

• Its reproduction, distribution or modification, in whole or in part, unless you have my authorization as the legitimate owner;
• Any violation of the rights of the provider or of me as the legitimate owner;
• Its use for commercial or advertising purposes.

When using the website, the user agrees not to carry out any conduct that may damage the image, interests and rights of Hodeia Digital or third parties or that may damage, disable or overload the website www.hodeia.digital or that prevents, in any way, the normal use of the web.

However, the user must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, Hodeia Digital cannot guarantee the absence of malware or other elements that may cause alterations in computer systems. (software and hardware) of the user or in their electronic documents and files contained therein, even if they put all the necessary means and the appropriate security measures to avoid the presence of these harmful elements.

Security measures

The personal data communicated by the user to Hodeia Digital can be stored in automated databases or not, whose ownership corresponds exclusively to Hodeia Digital, assuming all technical, organizational and security measures that guarantee confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current data protection regulations.

Communication between users and Hodeia Digital uses a secure channel and the transmitted data is encrypted thanks to https protocols, therefore, I guarantee the best security conditions so that the confidentiality of the users is safeguarded.

Claims

The user may make claims by requesting their claim form or by sending an email to info@hodeia.digital indicating their name and surname and stating the reasons for their claim.

Conflict resolution platform

The dispute resolution platform provided by the European Commission is made available to users and is available at the following link: http://ec.europa.eu/consumers/odr/

Exclusion of guarantees and responsible

Hodeia Digital does not grant any guarantee nor is it responsible, in any case, for damages of any kind that could be caused by:

• The lack of availability, maintenance and effective operation of the website or its services and contents;
• The existence of malware, malicious or harmful programs in the contents;
• The illicit, negligent, fraudulent use or contrary to this Legal Notice;
• The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
• The provider is not liable under any circumstances for damages that may arise from the illegal or improper use of this website.

Applicable law and jurisdiction

In general, the relations between Hodeia Digital and the users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts of Viscay.

Contact

In case any user has any questions about these Legal Conditions or any comment on the Hodeia Digital website, please, go to info@hodeia.digital